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JD
Purpose · Plan · Progress
Clarity
Connection
Impact
Connection
Impact
Why Organizations Hire Me
- Technology that people actually use
I design training and communications that build confidence and drive adoption — so your investment delivers real value.
- Stronger engagement and performance
Clear content, intuitive experiences, and compelling messages help your team and audience stay informed, engaged, and productive.
- Successful launches and smooth transitions
From planning to training to support, I help you launch with confidence and minimize disruption.
- Accessible for everyone
WCAG 2.2 knowledge and inclusive design practices ensure your digital experiences are usable by all — expanding your reach and impact.
40+Training SessionsInstructor-led & virtual
15+Successful LaunchesSharePoint, CivicPlus, Drupal & more
12+Years ExperienceGovernment, nonprofit, education & corporate
Accessibility FocusedWCAG 2.2 knowledge & best practices
I Help Organizations
Get more out of technology through clear communication, engaging training, and reliable execution.
With 12+ years of experience across digital communications, instructional design, web development, accessibility, and live production, I deliver solutions thatdrive adoption, improve performance, and create lasting impact.
OUTCOME: Confident learners. Stronger performance.
I create learning experiences and resources that make complex topics clear and drive real-world application.
- • Curriculum & Course Design
- • Instructor-Led & Self-Paced Training
- • Job Aids & Documentation
- • Camtasia Videos & Interactive Content
- • Accessibility (WCAG 2.2)
OUTCOME: Clear messaging. Better experiences. Greater trust.
I build and manage accessible websites and digital content that inform, inspire, and connect with the people who matter most.
- • Drupal, WordPress, SharePoint, CivicPlus
- • Content Strategy & Writing
- • Email Marketing (Mailchimp, Klaviyo)
- • SEO & Analytics
- • Accessibility (WCAG 2.2)
OUTCOME: Seamless events. Powerful impact.
I design and execute live and virtual productions and design systems that deliver powerful, seamless experiences.
- • Broadcast Systems Design & Configuration
- • ATEM, vMix, OBS, TriCaster
- • Graphics, Playback & Streaming
- • Corporate Events & Webinars
- • Vendor & Team Coordination
OUTCOME: Predictable workflows. Stronger teams. Lasting results.
I turn complex technical systems into repeatable, documented workflows.
- • Standard Operating Procedures (SOPs)
- • Signal Flow Mapping & Documentation
- • Operational Team Workflows
- • Handover & Onboarding Blueprints
- • Process Improvement
From the Resource Library
Practical insights on training, communication, accessibility, and operational excellence.
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